FAQ

 We are fully transparent about our services and don’t include any hidden fee’s extra subscriptions or payments to use it.

Who are IPTVMOON

IPTVMOON is made up of the most experienced team with a solid track record of delivering the best IPTV service. At IPTV MOON we do all our efforts  to provide the best service. Our quality is the best but all offers have the most reasonable prices. In this regard, we strive to constantly use powerful and high-performance servers. So you can be sure to receive quality and consistent service.

Our support and sales partners strive to be connected to users during the day. We are certainly available 7 days a week and also on holidays. Here we are trying to satisfy all IPTV service interested. And we are happy that we have hundreds of happy clients.

 

 

What do we offer

Our company provides TV subscription services straight to your device through the internet. This includes Smart TV Samsung & LG, PC, Mac, Apple iPhone, iPad, Apple TV 4 & 5, Amazon Firestick, IPTV box, Android phones, and tablets, Android box, MAG, STB Emulator.
We give customers direct exclusive access to +51000 4K/Ultra HD channels and video on demand, ranging from sports, movies and popular TV shows to netflix, amazon prime and Disney+

                                   FAQ

What does the package include?

When you subscribe to IPTVMOON, you get login credentials to IPTV server with instructions for how to setup it on your device.

 

What devices do you support?

We support all the IPTV boxes and android devices, Including MAG boxes and Formuler.

 

 

What kind of quality of service are we providing?

Most of the elements of IP networks are the control of quality service. We always maintain the desired level of performance.

 

What content do you supply?

We offer a full range of UK, US, Europian ,African and Asian channels with a 4k /Ultra HD quality.

 

Typical Response time to tickets on Support?

Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or less time,
however a standard time could be minutes.But during peak hours this can take up to 1 hours.

 

 

How long will it take to receive my order?

We aim to email you within 5min – 1 hour of purchase to arrange setup of your order. Please note during busy periods at evenings and weekends
orders may take up to 2 hours to process

 

 

Can I use two devices at the same time on one subscription?

No, you can’t. Multi-connecting on 1 account can block your username and IP address. However, you can purchase an extra connection for an additional fee.

 

Can an Android TV box device turn my TV into a smart TV?

The answer is yes. This is because you have access to all sorts of apps from the android google play store. It makes your TV interactive.
You can use apps like Gmail, firefox, skype, and others right off your TV.